PRIVACY POLICY

Following Jack - Who we are

This Privacy Policy explains how Following Jack (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website followingjack.com (“the Site”).

We are committed to protecting your privacy and complying with the UK GDPR and Data Protection Act 2018.

Following Jack

The Oaks, Old Road
Oxford, United Kingdom
Email: hello@followingjack.com

We are the data controller for information collected through the Site.

What Information We Collect

a) Information you provide voluntarily

Contact details (such as name and email) if you contact us directly.
Any information you submit via forms, surveys, or feedback tools.

b) Information collected automatically

When you access the Site, we may automatically collect:

IP address
Browser type and device information
Pages visited and referring websites
Time spent on each page
Cookies and similar tracking technologies (see Cookies section below)

This information is used for analytics and to improve website performance.

How We Use Your Information

We may use your information to:

Respond to enquiries or messages you send us
Improve the user experience of the Site
Analyse traffic, usage patterns, and performance
Maintain security and prevent misuse
Comply with legal obligations

We do not sell, rent, or trade your personal data.

Legal Bases for Processing

Under UK GDPR, we process personal data using the following lawful bases:

Legitimate interests: improving the website, ensuring security, and responding to enquiries.
Consent: where required for optional cookies or when you subscribe to updates.
Legal obligation: complying with data protection, tax, or fraud-prevention requirements.

Cookies & Tracking Technologies

We may use cookies to:

Understand how users interact with the Site
Improve performance and functionality
Remember your preferences

If you use analytics tools (Google Analytics, Plausible, etc.), I can tailor this section.

You can control cookies through your browser settings.

Sharing Your Information

We may share data with:

Service providers (such as website hosting, analytics tools, email services), strictly for operating the Site.
Legal authorities, if required by law.

We do not sell or transfer personal data to third parties for marketing.

International Transfers

If any of our service providers are outside the UK/EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

Data Retention

We keep personal data only as long as necessary for:

Responding to enquiries
Maintaining the Site
Fulfilling legal or regulatory requirements

Analytics data may be stored for up to 26 months depending on your provider.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Object to processing
Restrict processing
Request data portability
Withdraw consent at any time (where consent was given)

To exercise these rights, contact us at hello@followingjack.com.

Children's Privacy

The Site is not intended for children under 13.
We do not knowingly collect personal data from children.

Security

We take appropriate technical and organisational measures to protect your data.
However, no website or online service can guarantee complete security.

Changes to This Privacy Policy

We may update this policy from time to time.
The date at the top indicates the latest version.
Continued use of the Site signifies acceptance of any changes.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Email: hello@followingjack.com
Location: Oxford, United Kingdom